FAQ

  • Are your collars suitable for my new puppy?
  • How long are your dog collars?
  • What collar width should I choose for my dog?
  • I have a really big dog, can you make a collar for him/her?
  • Will the collar fit as my puppy grows?
  • When will my order arrive?
  • What countries do you ship to?
  • How much is shipping?
  • Can I track my order?

Dog Collars

Are your collars suitable for my new puppy?

We recommend using a soft puppy collar when your dog is very young before moving on to a wider and stronger leather collar. Puppies will inevitably scratch and pull at whatever collar you put on them, as they get used to wearing one.

The leather we use for our traditional dog collars in 1/2" - 1.5" widths is 3mm thick. Even with our thinnest 1/2" wide collars, as the circumference gets smaller the leather starts to feel more rigid. This could be uncomfortable for small dogs and puppies so we recommend using our leather puppy collar until your dog's neck circumference reaches approx. 22cm (8.5") and then moving up to one of our traditional leather dog collars. Depending on the breed, you may need a few collars for the growth period from puppy to reaching adult size.

 

 

 

 

How long are your dog collars?

We custom make each collar to fit the dog it has been ordered for. To do this we need your dog's neck circumference measurement, then we make a collar to fit. We cut the leather from hides that are approx. 140cm long so we can accomodate the size of all dogs.

What collar width should I choose for my dog?

As a general guide we recommend that if your dog’s neck circumference is:

  • less than 8.5”, choose a soft leather puppy collar
  • 22 - 28cm (8.5 - 11”), choose 1/2” collar
  • 28 - 36cm (11 - 14”), choose 3/4” collar
  • 36 - 48cm (14 - 19”), choose 1” collar
  • 48 - 56cm (19 - 22”), choose 1 1/4” collar
  • Greater than 22”, choose 1 1/2” collar

Wider collars are stronger so please keep this in mind when you are selecting the collar width (basically, don’t walk a medium sized dog on a 1/2” collar! Choose at least 3/4” and preferably 1” +).

I have a really big dog, can you make a collar for him/her?

Yes! We cut the leather for our dog collars from hides that are approx. 140cm long so we can accommodate all dog sizes. We recommend choosing our widest collar - 1.5". As with any collar, make sure you regularly check the hardware and leather for any signs of wear. With great size comes great strength, so be sensible about your dog's temperament - if he/she pulls excessively or you expect to leave your dog tied up unsupervised, please choose a specialty dog collar instead.

Will the collar fit as my puppy grows?

Each collar has 5 holes. If you let us know that your dog is a puppy, we can make the first hole his/her current neckcircumference which means there will be another 4 holes to grow into. For smaller breeds this may be enough room to reach adulthood and for larger breeds it may not. Please let us know if you would like more holes added in addition to the standard 5 holes.

In 1/2” wide collars, there is 1/2” between holes which gives a range of 2" (approx. 5cm) for growth.
In 3/4" up to 1.5" width collars there is 3/4" between holes which gives a range of 3" (approx. 7.5cm) for growth.

Ordering and delivery

When will my order arrive?

We aim to make and post each order within 5-10 business days. Depending on where you live, delivery times can add a few days to this timeframe. If you need your order by a certain date, please contact us as we can usually accommodate requests.

What countries do you ship to?

We ship worldwide and you can view the cost of delivery here.

How much is shipping?

Shipping costs depend on the country where it’s being delivered. Tracked delivery within NZ is $6 and you can check out our worldwide delivery rates here.

Can I track my order?

Yes. We’ll email you once your order has been posted with NZPost and that email will contain a link to track delivery progress online.